Service marketing & communication
The portfolio is ready. Now it's time to convince the customer of your service offerings. We'll show you how!
37 Lessons - Masterclass
Masterclass
Kurse können einzeln erworben werden oder Sie erhalten Zugriff im Rahmen unseres Premium Access. Für nur 300€ pro Mitarbeiter und Jahr haben Sie im Premium Access Zugriff auf alle Kurse der Academy (ab 5 Mitarbeitern). Kontaktieren Sie uns für weitere Infos zum Premium Access unter academy@service-lobby.com. Unser Kursangebot richtet sich ausschließlich an gewerbliche Käufer
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Service Sales
Do you want to get more out of your service? We will show you how you can quickly leverage additional potential through structured service sales.
9h 00min - 42 Lessons - Masterclass -
Service Strategy
Looking for a new North Star? We provide you with everything you need to know to develop a successful & sustainable service strategy.
5h 55min - 38 Lessons - Masterclass -
Digitalization in Service
Digitalization in service is a must for anyone who wants to be at the top! In this course, you will learn how to implement digitalization correctly - in a concrete and practical way.
5h 43min - 30 Lessons - Masterclass -
Product mgmt. in Service - Org. & Governance
Professional portfolio and product management is a must if you want to take your service to the next level. We will show you how!
35 Lessons - Masterclass -
Predictive Maintenance
Predictive maintenance has been a buzzword in the service industry for more than two decades - yet many people find it hard to grasp. We explain what is technically behind predictive maintenance and how you can use this technology to your advantage.
5h 58min - 31 Lessons - Masterclass -
Product Mgmt. in Service - Tools & Methodologies
More than 25 methods and tools for use in service product management. That's how you ensure that your new services become a great success!
8h 59min - 37 Lessons - Masterclass -
Digital Services
We explain what you need to consider when developing, selling and providing digital services compared to traditional services.
35 Lessons - Masterclass -
Service Contract Design
Service contract management from A-Z. All success factors at a glance: From design and pricing to sales and marketing.
7h 00min - 46 Lessons - Masterclass
